ASL/N 601 Essential Communication for Customer Service

This noncredit course is designed to provide current and/or future employees with the essential workplace communication skills to converse effectively with Deaf clientele. Topics in the class focus on ABCs/123's, greetings, clarifications, asking questions, describing people, diversity within the Deaf Community, and interpersonal skills.

Units: 8 hours

Certificate Applicable

Lecture: 8