WFP/N 602 Essential Customer Service
This noncredit course is designed to provide current and/or future employees the essential customer service skills required in order to improve the relationship between consumers and the business. The topics covered include but are not limited to understanding what customers demand, listening to customer's needs and customer service support.
Units: Noncredit
Certificate Applicable
Prerequisites: None
Corequisites: None
Lecture: 18 hours